FAQ
Pre-Order Questions
Q: When will my Pre-Order ship?
A: Monitor the KSC Daily News for real time updates or email info@mynasastore.com. Also, once ANY order, whether pre-order or regular order is fulfilled, you should be notified via email or text message, depending on what you choose at checkout or what your settings are on your mynasastore.com account.
Other Questions
Q: How do I return an item?
A: Click on the "Refund Policy" at the bottom of the home screen and follow the instructions listed.